Terms & Conditions

Welcome to Dar Ul Ain Optics. By visiting our store, using our services, or purchasing our products, you agree to comply with the following terms and conditions.

General

Dar Ul Ain Optics is a family-owned optical business providing eyewear products and professional eye care services. These terms apply to all customers visiting our physical outlets or using our services.

Products and Services

  • We offer optical frames, lenses, sunglasses, and eye consultation services.
  • All products are subject to availability.
  • Product images, designs, and colors may vary slightly from actual items due to manufacturing or display differences.

Eye Consultations

  • Eye examinations and consultations are conducted by trained professionals.
  • Consultation results are based on the examination at the time and may change over time.
  • Dar Ul Ain Optics is not responsible for issues arising from misuse of prescribed eyewear.

Pricing and Payment

  • All prices are displayed in local currency and are subject to change without prior notice.
  • Full payment must be made at the time of purchase unless otherwise agreed.
  • Discounts, promotions, or offers are valid for a limited time and cannot be combined unless stated.

Orders, Returns, and Exchanges

  • Customized items such as prescription lenses are non-refundable once the order is placed.
  • Exchanges may be allowed for frames or sunglasses within a specified period, provided the product is unused and in original condition.
  • Any manufacturing defects must be reported within the specified warranty period.

Warranty

  • Warranty coverage depends on the manufacturer’s policy.
  • Warranty does not cover damage caused by misuse, accidents, or normal wear and tear.

Customer Responsibility

  • Customers are responsible for providing accurate prescription details.
  • Dar Ul Ain Optics is not liable for errors resulting from incorrect information provided by the customer.

Limitation of Liability

Dar Ul Ain Optics shall not be held responsible for indirect, incidental, or consequential damages related to the use of our products or services.

Privacy

Customer information is kept confidential and used only for service-related purposes. We do not share personal information with third parties without consent, except where required by law.

Changes to Terms

Dar Ul Ain Optics reserves the right to modify these terms and conditions at any time without prior notice. Updated terms will apply immediately upon posting or display.

Governing Law

These terms and conditions are governed by the applicable laws of Pakistan.